Return Policies

Bee Content

Here at Mini Bees LLC, we knew from the humble starting days in our kitchen, right through establishing our brand and procedures that we would be different than the corporate giants, which is why we created "Bee Content", our customer service division committed to customer satisfaction and loyalty.

Our promise is to always treat our customers, employees and partners the way we’d like to be treated: as members of a close-knit, loyal and caring family.

If you have comments or questions, please contact our hive at info@buzzlebalm.com or call us Monday-Saturday 9:00am-5:00pm EST at (475) 202-9008.

Mini Bees Return Policy

Mini Bees hopes that you are completely satisfied with every purchase you make. We only accept returns on damaged products or shipping/fulfillment errors and all returns must include your original receipt within 10 days of purchase. We will not issue refunds or replacements on any item that has been opened. When contacting us regarding a replacement or refund, please include your order or invoice number. Mini Bees does not give refunds for items purchased through unauthorized resellers or online auctions.

Returns for Purchases made at Retail Stores

For return of Mini Bee’s products from Retail Stores, please contact the retail store directly; your return is subject to the store’s return policy. Damaged Items If damages occurred to your product during shipment, please contact Mini Bees immediately at 1(475) 202-9008, or email our hive at returns@buzzlebalm.com. Our Product Specialists will need your order or invoice number, email address, shipping address and phone number. In order to issue replacement products or a refund, you must retain the shipping box, all packing materials, as well as the damaged items in order to present them to the carrier as proof of damage during shipment.

Shipping/Fulfillment Errors

If Mini Bees made an error and you received an incorrect item, please contact us immediately at 1 (475) 202-9008, or email our hive at returns@buzzlebalm.com.

Our return address is:

Mini Bees LLC 

c/o Returns Department

PO Box 31

Durham, CT 06422